Please check the FAQ below for help before contacting us.
As we have to search by hand for old invoices we will need full details of your order to locate a copy. This should include if possible: Date ordered month and year. Items ordered. Full name and address. How you made the order and paid. There will be a charge of £15 for this service, if we cannot find your invoice this will be refunded. Please use the contact form below to send us your request.
We know this is a concern for customers but if you follow the measure guide carefully everything should be OK. In the event you are not happy with the fit of your Mess Dress uniform we will happily make the alterations required.
Full details of our no-quibble guarantee can be found hereYou can find everything you need for your mess dress on your regiment page. Please select your regiment on the home page with the addition of any specialist badges and miniature medals everything you will need can be found on the page with your uniform.
Select your regiment hereOccasionally, we sell uniforms that have been returned or never collected.
These will be listed in the clearance section.We have only listed the most commonly ordered mess dress.
Please contact us here to enquire about availability of your regiments mess dress.We don't normally do alterations. However, when you buy a new mess dress from us we offer a free alteration service for the first 30 days.
If you've purchased a mess uniform from us recently, please contact us here.This will always be indicated on your regiments mess dress description. Most mess dress come with rank, collar and sleeve badges as required by the regiment specification. For some regiments we are unable to source the badges and you will need to acquire them yourself. Any skill badges you require will need to be purchased separately.
Follow this link for Skill BadgesYes, please use the updated BFPO postcode in the checkout.
Updated BFPO locations and postcodes can be found hereAs we have to search by hand for old invoices we will need full details of your order to locate a copy.
This should include if possible:
Date ordered month and year.
Items ordered.
Full name and address.How you made the order and paid.
There is a charge of £15 for this service. If we can not find your invoice this will be refunded.
Please use the Contact Form below to send us your request.
Please note: We try to reply within 1-2 business days. If you haven't heard back from us - please check your junk mail filter or add sales@goodallstailors.co.uk to your address book.